Compensation Claim Form

Please fill in the below form to claim for any personal expenses you have incurred due to a cancelled, diverted or delayed flight. Valid and clearly readable receipt(s) will ensure timely processing of submitted claims.

For further information on what you may be entitled to, please view our expense policy.

*Denotes mandatory field.

1. Details of delayed/cancelled flight/denied boarding

This form will help you to provide all the information we need to process your expense claim quickly.

All details submitted should match the details on the booking.

Booking Reference:

Flight Number:

Date of Flight:

Reason for Claim:

Departure Airport:

Arrival Airport:

2. Claimant contact details

When completing the Claimant First Name and Claimant Last Name field, please ensure that you use the name given when you made the booking. Passengers may submit a claim for themselves and/or other passengers on the same booking. Claimed amount will be split if a single receipt is submitted for multiple passengers.

Claimant First Name:

Claimant Last Name:

Country:

E-mail:

Mobile Phone Number (& Country Code):

3. Payment details

If you're entitled to reimbursement we'll use these details to make a payment. Bank transfer is the safest, fastest and most secure way for us to make payment to you. For more information on how we protect your data, please view our privacy policy.

Please do not enter credit card details as we won’t be able to reimburse you.

Country where Bank Account is held:

Bank Account Holder Full Name:

BIC:

IBAN:

Sort Code:

Bank Account Number:

The currency you will be paid in, if your claim is successful: GBP Pound Sterling

4. Passengers

If you booked for more than one passenger under the same booking reference, please provide the names of all the passengers you are claiming compensation for. You must have their permission to make a claim and receive any compensation payment on their behalf. Please note, if you make a claim for other passengers, those passengers will not be able to make a separate claim for the same booking.

If you are not the booker, but are a passenger on the booking, then you can only claim for yourself. To claim for multiple people please contact the booker.

If you are the booker, please add all of the passengers you are claiming expenses for. Where claims are made on behalf of other passengers on the booking, those passengers are not able to make a separate claim.

Please note, passengers may submit a claim for themselves and/or other passengers on the same booking.

First Name:

Last Name:

5. Expenses

In order to claim back expenses, you must attach valid receipts with every claim. Valid and clearly readable receipt(s) will ensure timely processing of submitted claims.

1) Cardholder copies will be accepted as supporting documents for receipts submitted.

2) The amounts you are claiming for should match the amounts on the receipts submitted.

3) Receipt attachments can only be accepted in pdf, html, htm, gif, bmp, png, jpeg and jpg formats, and must be less than 5MB in size.

4) We will not reimburse expenses that are incurred before (pre) or after (post) travel. Examples of these are hotel stays at your final destination, airport parking and transport from destination airport to your hotel.

Expense Type:

Currency of Receipt:

Amount:

Upload Valid Receipt:

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Please upload a receipt for each expense, even if the same document needs to be added multiple times.

6. Confirmation

After confirming, the next screen will give you an overview of all data entered in this form. Please check this carefully, as this will help us to process your claim quicker.

By checking this box you certify that the information provided is accurate and not misleading, and that you have permission to complete this form on behalf of any other passengers listed. You agree that third parties who act for us in relation to the processing of claims may access the information. easyJet's terms and conditions and privacy policy apply.

By checking this box, you acknowledge that submitting this claims form will not refund your unused ticket. If you are entitled to a refund, please visit Manage Bookings.

Expense Claim Form

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